Returns & Exchanges
At Jockey, we are committed to your comfort and satisfaction. If you are not completely satisfied with your purchase, you can return your items within 30 days for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Place the unworn items with original tags attached into the original shipping bag or a secure box of your choice.
Attach Shipping Label
Print the prepaid return shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking receipt to monitor its progress back to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing